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Warranty Policy
Worried about expensive repair costs after the warranty period has expired? Do you want to plan the entire project maintenance and hardware costs together, in order to be in total control of your budget? Well, Advantech has designed a series of warranty upgrade service packages so customers are able to choose the right package within the right budget limitations!
Warranty upgrade service packages can be purchased along with your product order. Advantech provides Silver/Gold/Platinum warranty upgrade service packages; to help customers manage their maintenance budget in advance. Please contact your local distributor or sales representatives if you wish to purchase warranty upgrade service after the time of purchase .
Your Benefits:
  • Material and labor costs are free of charge during warranty ( except for damages incurred by the customer)
  • Ensure high level performance and functionality of your Advantech investment during extended warranty period.
  • Enjoy guaranteed product assurance and maintenance service
  • Provides rapid response-time and repair-time commitment
  Standard Warranty Warranty Upgrade Service
Silver Gold Platinum
Mechanical 2 years 3 years 4 years 5 years
Electrical 2 years 3 years 4 years 5 years
Battery 2 years with performance 80% 3 years with performance 60% 3 years with performance 60% 3 years with performance 60%

Remark : Consumables such as casters are not included under the warranty